PRIVACY POLICIES
WHO WE ARE
This Privacy Policy applies to websites, platforms, and services (collectively referred to as “Apps”) operated by HOTTRAK Entertainment ASBL (“HOTTRAK,” “we,” “our,” or “us”). HOTTRAK is an independent music production label based in Belgium, focused on empowering artists and producers through digital products, education, and artist development.
As the data controller, HOTTRAK is responsible for processing personal data collected through our Apps in accordance with applicable privacy and data protection laws, including the EU General Data Protection Regulation (GDPR).
For any privacy-related inquiries, you can contact us at:
INFORMATION WE COLLECT
We collect and process the following categories of personal data:
Information you provide directly
When interacting with our site, contacting us, or purchasing a product, you may provide:
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Name
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Email address
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Billing address
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Payment information
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Date of birth or age (optional)
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Login details (if you create an account)
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Any other information you voluntarily submit through forms or messages
This information is collected through:
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Account registration and login
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Newsletter subscriptions
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Product purchases (sound packs, eBooks, masterclasses)
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Contact forms or email correspondence
HOW WE USE YOUR INFORMATION
We use the information we collect to:
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Provide, manage, and improve our products and services
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Process transactions and deliver digital purchases
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Communicate with you regarding your orders, account, or inquiries
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Send newsletters or promotional content (only if you’ve opted in)
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Comply with legal obligations and resolve disputes
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Protect our website and users against fraud and abuse
We do not sell or rent your personal data to third parties.
HOW YOUR INFORMATION MAY BE SHARED
We may share your data only when necessary and in compliance with applicable laws:
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With service providers who help us operate the Site (e.g., payment processors, hosting providers)
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With authorities if required by law or legal process
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In connection with a merger, acquisition, or reorganization of HOTTRAK
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With your consent or as otherwise disclosed at the time of collection
All third parties are required to process your data securely and only for the purposes we specify.
DATA STORAGE AND RETENTION
We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. Once the data is no longer needed, we securely delete or anonymize it.
We implement technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.
CHILDREN
Our services are not directed to children under the age defined by local law, and we do not knowingly collect personal data from children without parental consent. If we become aware that we have inadvertently collected such data, we will delete it promptly.
YOUR RIGHTS
Under GDPR and applicable data protection laws, you have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Object to or restrict certain types of processing
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Withdraw consent for marketing communications
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Request data portability
To exercise any of these rights, please contact us at info@hottrakstudios.com. We may ask you to verify your identity before processing your request.
You also have the right to lodge a complaint with your local data protection authority if you believe we have infringed data protection laws.
COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies and similar technologies to improve user experience, analyze site traffic, and personalize content. Cookies are small data files stored on your device when you visit a website.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may limit the functionality of certain parts of our site.
For more information about cookies and how to manage them, visit www.allaboutcookies.org or www.youronlinechoices.eu.
INTERNATIONAL DATA TRANSFERS
If we transfer your personal data outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a new “Effective Date.” Your continued use of our site after any changes constitutes your acceptance of the updated policy.
CONTACT US
If you have any questions, comments, or concerns regarding this Privacy Policy or our data practices, please contact us at:
Last Updated: September 30, 2025